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HCB now offers full SMS, E-mail and web chat integration into any calling program. Boost contact rates and let donors communicate in the way they are most comfortable. The possibilities are endless…

  • Text-to-donate/text to pledge
  • Didn’t reach a supporter with a phone call? Follow up with an SMS or E-mail
  • Send donors post call surveys by SMS or E-mail
  • Enhance direct response appeals with a pre or post SMS messages
  • Instantly send e-pledges for people who do not want to give their credit card over the phone
  • Post call follow up. Donor did not make a gift on the call? Why not get their permission to send an E-mail or SMS thank you message with alternative giving options.
  • Have a web chat widget on your donation page or Facebook page where donors can engage and ask questions
  • Use SMS to thank donors for their gift

Instantly let donors know about emergency appeals